This starts with the hiring stage! We only hire teachers with a minimum of 1 year experience working in a licensed childcare center, with most of our team having several years under their belt. This ensures our teachers are well equipped to enter your classroom seamlessly with little guidance needed. We prioritize thorough onboarding training and ongoing professional development opportunities. Our teachers meet and exceed AZ licensing guidelines with 18+ hours of PD training hours and have access to our partnership with Impact Early Education. Through Impact Early Ed, our substitute teachers have access to a wealth of online courses and resources to enhance their skills and knowledge. Additionally, we gather feedback from partner schools to continually improve our staff.

By partnering with us, you are getting highly qualified teachers who undergo continuous staff development, a rewarding referral program, and client appreciation goodies. We are more than a body in your room to maintain state licensing ratios! We are committed to providing reliable teachers and building strong relationships. Contact us to learn more about how we can support your school’s substitute teacher needs.

All substitutes are licensed according to Arizona state requirements and undergo background checks. You will have access to their complete licensing packet during their scheduled shifts in your portal. We do all of the paperwork and onboarding, so that you have a seamless transition when you are working in your center.

You can place a request through our online portal by selecting the date and submitting your shift needs. You have the option to request one shift at a time or recurring bookings. Contact us if you need assistance with the request process or have specific staffing needs.

Yes! We know how important it is to have similar faces in your center, as well as how quickly you will find that a sub works well with your staff. You can favorite substitutes within our portal for future requests, however, we cannot guarantee specific individuals due to availability. Your favorite subs will see the jobs first and priority will be given when scheduling.

Yes, we accommodate long-term subs, special events, or unique requests. Please contact us to discuss your specific needs. We’re happy to customize solutions for your organization.

You can download the app by searching for “Cactus Club” in the App Store or Google Play. Once downloaded, log in with your email address and password used at sign up. You can use the app to place sub requests and view scheduling on the go.

There are no fees to get started! You can get setup in our system and use us when your needs arise. You are only billed when a sub works in your center. Invoices are generated weekly based on the hours of the assigned teacher. Payments are processed securely through Bill.com, and receipts are sent via email. Please reach out to us to discuss fees and billing inquiries.

Our team is available via phone or email, and we respond within 24 hours. Feel free to reach out anytime for assistance. We are available 7 AM to 5 PM. If you need emergency after-hours support, please text (602) 577-4151.